Our ways of working

We have approximately 600 staff working on Lower Thames Crossing, with approximately one third of these based at our London office. We also have staff based in 26 other locations across the UK in offices such as Swindon, Guildford, Croydon as well as internationally. Our skill sets range from planning and cost management to technical design and ground investigation.

Our people are our most valuable resource and we continually look for ways in which we can support and empower them to deliver their best for the project. We hold people to account and reward and recognise those whose behaviour exemplifies our project values.

We have put in place training and development programmes and policies and procedures to support staff through their employee lifecycle.

We have a dedicated People team focused primarily on facilitating the ways of working that will make the project a ‘great place to work’. We ensure we have the right people in the right roles being supported, developed and engaged throughout their time on the project. The scale and complexity of this project makes managing an integrated and high performing team an essential aspect of its success.

We want you to feel engaged and connected to the work you do, the people you do it with, and our ambitious business goals. Crucially, we want to support you to be your best. Here are just a few of the ways we’ll do just that:

  • Our People Strategy – based around four key principles (accountable leadership, reward for performance, customer focussed delivery and capable employees), our People Strategy focuses on supporting your engagement, wellbeing, and making sure we’re a diverse and inclusive business.
  • Calling All Colleagues – an hour-long call featuring various members of the Executive team as they talk through current issues from across the business, and answer your questions!
  • The Good Deed Feed – a section of our intranet dedicated to showing good and feeling good; you can write a post saying thanks to a colleague or praise a job well done.
  • Learning and development – helping you to develop is key to a high performing organisation, so we offer a range of support programmes and opportunities for career growth in line with your aspirations. Explore our learning and development opportunities.

Be sure to explore our other important initiatives, such as employee networks, and our work to support everyone’s health and wellbeing.

We want a team made up of people of all ages, combining experience and energy, and investing in people that could in the years to come, become our leaders. We’re proud to say that our apprenticeships are helping us to achieve it.

Highways England received the prestigious Top 100 Apprentice Employer and Regional Best Large Newcomer awards, with one of their Human Resources apprentices being awarded 4th place in the BBP Apprentice of the Year Awards 2017 for Level 5+.

We’re keen to attract, recruit and develop the next generation of highways specialists.

It means you can look forward to great training, rewarding work, unforgettable experiences and valuable qualifications. Most importantly, our apprenticeships also open the door to exciting career paths.

We offer a wide range of apprenticeships across our business:

  • Business Administration
  • Civil Engineering
  • Customer Service
  • Electrical Engineering
  • Information Technology
  • Project Management

You’ll have the support of a talented coach or mentor that will help you develop the skills and knowledge you need. Depending on your apprenticeship you’ll either carry out work-based learning or attend college as part of your working week. All of our apprenticeships also allow you to earn as you learn.

For information on Highways England apprenticeships – click here

For information about Highways England’s Graduate programme – click here

Businesses looking to work on the Lower Thames Crossing project should visit our Supply Chain page


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