Highways England Awards
Safety · Customer · Delivery

The ICC, Birmingham
8 October 2020

The Finalists have been announced

Coronavirus (Covid-19) update


The Highways England Awards team have decided to postpone the awards ceremony due to the current risk posed by Coronavirus (Covid-19).

With everybody’s safety in mind, the awards have been moved back from the 30th April, to the 8th October. All other details remain the same, taking place between 17.30 and 23.00 at The ICC Birmingham, 8 Centenary Square, B1 2EA.

We are sorry that we have had to delay such a special evening. If you have any questions please contact the team at:


The Highways England Awards recognise people in our company and supply chain who have achieved outstanding results in the safety, customer experience and delivery of our network.

The winners reflect the very best in our sector and demonstrate the highest standards for our industry. The judges will look for nominations that demonstrate clear outcomes and benefits, and how these have been evaluated against success. There are 14 categories to choose from, and our Chairman will make a selection from all the winners to receive the Chairman’s Award.

We invite applications from all Highways England employees, our suppliers and their supply chain (including extended supply chain, small and medium enterprises, etc).


Shortlisted entrants will be contacted in February, and invited to the awards ceremony on 30 April 2020.

Now more than ever at Highways England we are challenging our own teams and supply chain to achieve more for our customers. We focus our efforts on our three imperatives – safety, customer, and delivery – and seek out ways to improve and innovate in these areas.

“This is the second year of these awards. They provide a platform to celebrate the achievements of the people who work in our industry and to share examples of excellence.

“I encourage you to apply and seek recognition and reward for the people who achieve great things for us. By sharing knowledge and best practice we can all help each other to continually improve. I know we have committed, talented and motivated people in our company and supply chain, and last year we were delighted with the entries that demonstrated your passion and skill. I look forward to receiving your entries.”

Our awards aim to:

  • recognise the Highways England values and behaviours expected to deliver against our three imperatives of safety, customer service and delivery

  • encourage individuals and teams to contribute towards continuous health and safety improvements

  • identify exemplars in promoting a positive culture and a diverse and inclusive workforce

  • share innovation and best practice across the industry


  • Customer


    • Excellence in customer experience
    • Customer focused network management
    • Employee engagement and behavioural change
    • Customer service champion of the year
  • Delivery


    • People, skills and cultural excellence
    • Digital transformation
    • Excellence in environment and sustainability
    • Supply chain collaboration
    • Efficiencies and continuous improvement
  • Safety


    • Excellence in health and wellbeing
    • Excellence in safety for road users
    • Excellence in safety learning
    • Excellence in safety innovation
    • Home Safe And Well champion of the year


For the full details of the categories follow the link

Full details

Highways England Awards 2019

Thanks to everyone who entered last year’s awards and to those who were able to join us for the ceremony. As you’ve continued to deliver great work over the past 12 months, we hope you’ll feel inspired to make a submission this year.

2019 winners share what their award meant to them

  • “Winning the leading behavioural change for safety award means a tremendous amount to me. It’s a result of Highways England recognising all the hard work I’ve put into helping improve my colleagues’ health and wellbeing. Since I joined the company three years ago, this has inspired me to put more work into the areas of health and wellbeing.”

    Tim Burton – leading change for safety award

  • “The road marking sector has been operating in much the same way as it did decades ago but the WJ Group has been determined to provide better and safer ways of delivering services. This award endorses us, not only for the extensive, ground-breaking initiatives and innovations employed to proactively embed an improved safety culture, but also for sharing our successes across the whole industry.”

    Wayne Johnston – WJ Group – championing safety award

  • “We have managed to achieve engagement with around one million parents and family at no cost to Highways England or the taxpayer and this is now being promoted as a very valued initiative that can be replicated in other countries to promote safe and sustainable mobility.”

    Stuart Lovett – championing safety award

  • “Winning the award allowed the whole site team to feel proud of their accomplishments. The award was for our water-saving strategies on the A14 project, and highlighted the hard work that had gone into our successful collaborative way of working. We’d encourage everyone to apply and get involved, because these awards conjure up a great sense of pride, and have allowed us to enjoy our success as a team.”

    Carol Hardingham – A14 team – excellence in environment and sustainability

And the winners were …


Award Title of winner Winner/Company
Excellence in occupational health and wellbeing – Supply Chain M5 Oldbury Viaduct  

BMV Joint Venture

Excellence in occupational health and wellbeing – Highways England Life@ Yorkshire and North East Highways England
Excellence in safety for road users – Supply Chain Dynamic traffic management and exemplary recovery on the A14 C2H improvement scheme A14 Integrated Delivery Team
Excellence in safety for road users – Highways England Joint working with the DVSA Highways England
Championing safety – Supply Chain Transforming roadmarking sector safety standards WJ Group
Championing safety – Highways England BabyBox Highways England
Leading behavioural change for safety – Supply Chain Flannery Training P. Flannery Plant Hire
Leading behavioural change for safety – Highways England Changing and influencing health, safety and wellbeing. Tim Burton, Highways England
Award Highly Commended Company
Leading behavioural change for safety – Supply Chain Leading Behaviour Change Chevron
Award Title of winner Winner/Company
Excellence in environment and sustainability – Supply Chain Water saving strategies on the A14 improvement scheme A14 Integrated Delivery Team
Excellence in environment and sustainability – Highways England A1M Leeming to Barton Catterick Flood Alleviation Scheme Highways England
Leading in efficiencies and continuous improvement – Supply Chain M5 Oldbury BMV Joint Venture
Leading in efficiencies and continuous improvement – Highways England Asset delivery in the south west Highways England
Project of the year – Supply Chain Successful completion of the complex and challenging NRTS2 contract transition telent Technology Services Ltd and Highways England
Project of the year – Highways England Severn River Crossing toll removal Highways England

Award Title of winner Winner/Company
Excellence in customer service – Supply Chain A19-A1058 Coast Road junction scheme Sisk Lagan Joint Venture
Excellence in customer service – Highways England Highways England Customer Contact Centre Highways England
Improving customers journeys – Supply Chain M6 J13-15 smart motorway programme Kier Highways Ltd
Improving customers journeys – Highways England #plannedworks Highways England
Improving employee engagement and behavioural change – Supply Chain A game-changing approach to meeting the needs of the A14 Cambridge to Huntingdon improvement scheme A14 Integrated Labour Team
Improving employee engagement and behavioural change – Highways England Highways England Management Development Programme (MDP) Highways England
Award Title of winner Winner/Company
Excellence in safety – Highways England Driving for Better Business (DfBB) – Highways England’s approach to delivering improvements in Work-Related Road Safety (WRRS) Highways England
Excellence in safety – Supply Chain SmartBrake – driving improvements in behavioural safety culture and highways industry safety performance Aggregate Industries UK Ltd

If you have any questions, please contact: