Office access and opening times
Contact details and opening times for our main offices.

Important Coronavirus (COVID-19) update
Following Government advice, we’ve closed our offices to everyone apart from operationally critical staff.
This is likely to last for the duration of the COVID-19 pandemic. If advice changes, we’ll re-open as soon as possible.
We won’t be able to collect mail sent by post, but you can still contact us by:
Email: info@highwaysengland.co.uk
Telephone: 0300 123 5000
Covid 19 - service of legal proceedings
Our legal team continue to work remotely and we will now accept service of legal proceedings and all associated documents by electronic means.
These documents and any related enquiries should be sent by email to redclaims_ccc@highwaysengland.co.uk.
National Traffic Operations
Highways England National Traffic Operations Centre
3 Ridgeway
Quinton Business Park
Birmingham
B32 1AF
Email: info@highwaysengland.co.uk
General enquiries: 0300 123 5000
Please be aware that all types of correspondence may be monitored for training and quality assurance purposes.
Offices
Our offices are open from 7am to 7pm.
For all offices call the national switchboard on 0300 123 5000.
Bedford
Woodlands
Manton Lane
Manton Industrial Estate
Bedford
MK41 7LW
Parking: no car parking available.
Disabled access: ramps at entrance.
Birmingham
The Cube
199 Wharfside Street
Birmingham
B1 1RN
Parking: no car parking available.
Disabled access: level access to front entrance.
Bristol
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6HA
Parking: no car parking available.
Disabled access: at front entrance.
Exeter
Ash House
Falcon Road
Sowton Industrial Estate
Exeter
EX2 7LB
Parking: no car parking available.
Disabled access: no ramp - check with switchboard.
Guildford
Bridge House
1 Walnut Tree Close
Guildford
Surrey
GU1 4LZ
Parking: no car parking available.
Disabled access: disabled parking bays - check with switchboard.
Leeds
Lateral
8 City Walk
Leeds
LS11 9AT
Parking: no car parking available.
Disabled access: ramps at entrance.
Manchester
Piccadilly Gate
Store Street
Manchester
M1 2WD
Parking: no car parking available.
Disabled access: ramps at entrance.